Contact Our Support Team
Our dedicated customer support team is available to assist you with account inquiries, technical issues, responsible gaming concerns, and general questions about our platform. We are committed to providing timely and professional assistance to all Australian players in accordance with local gaming regulations and industry standards.
Available Communication Channels
Choose the most convenient method to reach our support specialists. Our live chat feature provides instant assistance during peak hours, while email support ensures detailed responses to complex inquiries. For urgent matters requiring immediate attention, our telephone support offers direct access to experienced representatives.
- Live chat support available through your account dashboard
- Email correspondence at [email protected]
- Telephone support at 1800-742-669 (toll-free within Australia)
Response Times and Operating Hours
Our customer service operates seven days a week with extended hours to accommodate Australian time zones. Email inquiries typically receive responses within 24 hours, while chat and phone support provide immediate assistance during business hours from 9:00 AM to 11:00 PM AEST.
